Debt Collection Agency

Debt Collection Agency

All debt recovery cases are undertaken on our Supportive team basis where we only charge a commission against monies recovered. In many cases we recover our costs and interest from the debtor so you do not pay anything.


How Does The Debt Collection Process Work?

We initiate with a statutory letter which introduces ourselves as your Debt Collection Agency collection partner. Following this we enter into an intense debt collection process until your monies are recovered. You are always kept up dated of all developments throughout the collection process including regular monthly reports.


International Debt Collection Agency

All debt collection cases are undertaken on a No win No fee basis where we only charge a commission against monies recovered. If you don’t get paid nor do we.


Which Countries Are Covered?

We provide a global debt collection agency service with a local office or partner in every country worldwide. This physical presence ensures your money is recovered promptly and effectively. Your debtor cannot use excuses such as time zones, bank problems or exchange rates as we cover the following Country - Abu Dhabi, Dubai, Sharjah, Ras Al Khaimah, Ajman, Umm Al Quwain, and Fujairah.

Why Use Aeinvicta Debt Recovery Agency Services

Unlike many debt collection agencies Aeinvicta operates on a Service basis charging an agreed commission against monies recovered only. We are a fully transparent debt collection agency so our clients are NOT suddenly hit with an unexpected invoice for services they believed were free. We achieve an extremely high debt collection success rate. Please review the case studies from real clients on our website detailing the success rate achieved.


Aeinvicta group has been established since 2015 and we have been operating as a Dubai commercial debt collection company since 2015. We are part of a global group but with a a personal local small business debt collection approach. Customer service is key to our commercial debt collection services. Every client has a dedicated account manager to ensure their debt recovery cases are managed and resolved quickly and effectively. You will be kept informed every step of the way and receive case updates on a regular basis. Aeinvicta works with a list of business to business debt collection agencies within Aeinvicta network.

Debt Collection Company Processes

A client should instruct us to commence our debt recovery processes at the point they feel they have exhausted their own in house credit control procedures ie: Invoice, statement, follow up telephone call and final email demand.


Once the client has exhausted their attempts to recover monies due in house and need to instruct us we will require the following information:

  • Debtor details, address, contact numbers, emails
  • Amount claimed/owed
  • Copy invoices/statements (to calculate interest)
  • Any supporting documentation and correspondence to assist with the debt collection process.

Upon receipt of the above information and documentation we will commence our business debt collection process immediately. Herewith the standard debt collection process:

  • We undertake a quick pre-check on the debtor to make sure they are active and still trading. Also if possible will identify how healthy their financial situation is and if they appear to be in a position to meet the debt collection claim.
  • An initial letter will be sent via email and post which introduces our involvement and details the full amount due (principal sum, late payment interest and debt collection costs)
  • If we do not receive a response from the debtor to our debt collection letter within 14 days we then start our intense collection procedures
  • Our follow up procedures include telephone calls, emails and site visits where possible and necessary.
  • Our aim is to establish the position of the debtor and their intentions to settle the account amicably.
  • All disputes and issues raised by the debtors can be assessed and analyzed and as a third party we are able to assist with the resolution of these to affect a satisfactory settlement.
  • If the debtor has insufficient means to settle the debt in a single payment we can arrange a payment plan that is acceptable to both the client and the debtor.
  • Finally if all the above fails the only course of action is to use the legal system.

Specialist Debt Collection Services Account Manager

As no two debt collection cases are the same our expert case handlers treat everyone individually and the debt collection process is tailored to meet the specific needs of clients and the cases in question. No stone is left unturned and every debt recovery case is given the same 100% effort despite size or age.


The account manager will provide an intense personal debt recovery service for the client including:

  • Initially working with the client to ensure all correct details are available to start the collection process and avoid unnecessary delays going forward
  • Advising the client of all responses and communications the debtor.
  • Providing regular updates to the client
  • Notifying the client and debtor of all developments, changes and requirements on a daily basis
  • Ensuring all payments are made on time.
  • Keeping a strict electronic automated diary so that every step of the way is dealt with without issues or problems
  • Always available to speak to the client and debtor so that all communication channels are kept open

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